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Rosie’s pet care guide

A calmer booking starts at home.

Simple preparation helps Rosie understand your pet more quickly—and helps your pet keep the routines that make them feel secure.

A calm dog being prepared for a gentle grooming session

Before the meet-and-greet

  • Write down feeding, walking and sleep routines
  • Share triggers, fears and favourite rewards
  • Prepare your vet and emergency contact details
  • Mention health conditions and recent changes

For sitting and visits

  • Leave enough labelled food and medication
  • Put leads, towels and cleaning supplies together
  • Explain doors, gates and safe garden access
  • Leave a familiar resting space undisturbed

For grooming

  • Share coat, skin and handling concerns first
  • Keep your pet’s usual routine before the visit
  • Allow a toilet break before the appointment
  • Avoid brushing painful knots out at home

Safety essentials

  • Check collar tags and microchip details are current
  • Secure fences, gates, windows and escape routes
  • Keep hazardous food and medication out of reach
  • Never send key-safe or alarm codes through the form

Ready when they are.

Tell Rosie about their personality, routine and the care you need.

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The Stray Dispatch

Monthly pet-care news from Rosie

  • • First pick of bank & school holiday dates
  • • Seasonal safety alerts — grass seeds, fireworks, winter salt
  • • Grooming tips and subscriber-only offers

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