The small print, kept simple

Terms & Privacy

Your details

We only ask for the information needed to reply to you, care for your pet and send newsletters you've agreed to. We never sell or share your details for marketing.

The Stray Dispatch newsletter

You only join if you tick the consent box. You can unsubscribe at any time by replying to any newsletter or contacting Rosie, and your email will be removed.

Pet and home information

Vet details, medication notes, routines and key arrangements are used only to care for your pet and kept private.

Your rights

Under UK data protection law you can ask to see, correct or delete the information held about you at any time.

Bookings

Final booking terms, including cancellations, will be confirmed clearly with you before any booking is accepted.